Privacy Policy

Protecting your privacy and ensuring the security of your personal information

Last updated: January 1, 2025

At Terrapure Environment Services Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us and automatically through your use of our services.

Personal Information

  • Name, email address, phone number
  • Company name and job title
  • Business address and contact details
  • Project requirements and specifications

Automatic Information

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website and search terms
  • Device information and operating system

How We Use Your Information

We use the information we collect for various business purposes.

Service Delivery

  • Provide and maintain our services
  • Process transactions and send notifications
  • Respond to inquiries and provide support
  • Customize your experience with our services

Business Operations

  • Improve our website and services
  • Develop new products and features
  • Monitor and analyze usage patterns
  • Ensure security and prevent fraud

Communications

  • Send technical notices and updates
  • Respond to comments and questions
  • Provide customer support
  • Send promotional communications (with consent)

Legal Compliance

  • Comply with legal obligations
  • Enforce our terms and conditions
  • Protect our rights and property
  • Prevent fraudulent activities

Data Protection & Security

We implement appropriate security measures to protect your personal information.

Encryption

All data is encrypted in transit and at rest

Access Control

Strict access controls and authentication

Regular Audits

Continuous monitoring and security audits

Important Note

While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information to the best of our ability.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

Cookie Type Purpose Duration
Essential Cookies Required for basic website functionality Session
Analytics Cookies Help us understand how visitors interact 2 years
Preference Cookies Remember your settings and preferences 1 year
Marketing Cookies Used for targeted advertising (with consent) 90 days

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

Your Rights & Choices

You have certain rights regarding your personal information.

Your Rights

  • Right to Access

    Request copies of your personal data

  • Right to Rectification

    Correct inaccurate or incomplete data

  • Right to Erasure

    Request deletion of your personal data

  • Right to Restrict

    Limit how we use your personal data

How to Exercise Your Rights

Contact Us

Email us at privacy@tpes.in with your request

Verification

We may need to verify your identity before processing requests

Response Time

We aim to respond to all requests within 30 days